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Airport insecurity: lost laptops

The most common airport locations where laptops are lost or missing include security checkpoints (40%) and departure gates (23%) according to US airport representatives. Only 33% of laptops within the Lost and Found departments in airports are reclaimed.

The other 67% of subsequently found laptops remain in the airport until they are disposed of.

laptop
Last Updated ( Monday, 29 June 2009 11:26 )
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How do airlines cut capacity?

Declining demand for air transport forces airlines to cut capacity. A way to reduce the number of seats is using smaller planes implying that fewer seats are available.

Another way is to cancel flights, which means that fewer planes are needed. No wonder that airlines have announced plans to take nearly 1,500 aircraft out of service.

stored planes
Last Updated ( Monday, 29 June 2009 11:34 )
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The world’s smartest politician

An airplane was making a flight from New York City to Washington, DC. The people on board were the pilot, a politician, a Boy Scout, and a priest. Suddenly, the engine stalled.

The pilot said: “There are only three parachutes on board. I have got a family down there. I need to take care of them." He grabbed a parachute and jumped out of the plane.

The politician said: “I am the world's smartest politician. There is an election coming up. I need to win it to lead the country into a better future." He grabbed a parachute and jumped out, too.

parachute
Last Updated ( Saturday, 21 March 2009 00:12 )
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American Express: expensive and hard to get rid of

American Express (Amex)  and KLM have developed a common card that is both a credit card and a membership card of Flying Blue, Air France/KLM’s frequent flyer program.

The card is fairly expensive for European card holders. However, not all costs are visible for card holders.

amex
Comments

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Below is the English translation of a comment that Max added to the Dutch web site:

I identify with Max’s experience with the American Express/Flying Blue card as I had the same problem. American Express used the same trick with me: offering the card for another year free of charge, yet charging the annual fee. And it is true, the card is expensive.

Posted by Max, on Wednesday, 27 May 2009 at 23:05

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Last Updated ( Monday, 29 June 2009 11:38 )
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Cat installed

After every flight, pilots fill out a form describing problems that need repair or correction. The mechanics correct the problem and respond what remedial action was taken.

Read some actual logged maintenance complaints and the solution recorded by maintenance engineers.
(P = the problem logged by the pilot.
S = the solution and action taken by the engineers.)

maintenance
Last Updated ( Saturday, 07 February 2009 11:00 )
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Flying Blue no longer a serious option
After KLM had been sold for next to nothing to Air France, the Flying Dutchman program was abolished and replaced with Flying Blue, Air France/KLM’s common frequent flyer program.

The changes for the worse became clear to customers very soon. Upgrades were no longer possible on reasonably priced tickets. Moreover, the rule that you earn the actual miles traveled was soon abolished. The lowest fares would earn you only 25% of the actual miles.
lounge
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I am a Flying Blue member living in Denmark. You are absolutely right, Flying Blue is no longer a serious option. I am planning to spend my miles balance as soon as I can. Meanwhile, I enrolled into Miles & More. I was about to book my next KLM flight when I read your piece. Thus, it came just in time. I already earned the first miles on Lufthansa and I expect to obtain the status of Frequent Traveler later this year. By the way, I noted that Lufthansa serves better food than KLM.

Posted by G. Weber, on Thursday, 05 March 2009 at 20:23

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Last Updated ( Tuesday, 04 August 2009 04:45 )
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Mysterious correspondence from Flying Blue

Several web site visitors let us know that they received mysterious emails and letters both in Dutch and in English from Flying Blue, Air France/KLM’s frequent flyer program.

Flying Blue thanks them for their letter or email, but they are unaware of a letter or email they would have sent to Flying Blue.

fbflying blue
Last Updated ( Monday, 29 June 2009 11:58 )
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When do you get a free upgrade?

The dream of every economy class passenger is an upgrade to first or business class.

What are your chances this dream will come true? Frankly speaking, they are negligible for regular travelers.

However, there are two groups with more potential for a courtesy upgrade than others:
1. top tier members of an airline’s frequent flyer program;
2. passengers traveling on a full fare economy class ticket.

business class
Comments

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Below is the English translation of a comment that Vincent van Brakel added to the Dutch web site:

You overlook the category with the highest chance for a free upgrade on KLM. These are relatives and friends of crew members. Thus, we should be modest if we talk about corruption in Eastern Europe. As a Flying Blue platinum elite member I was upgraded one time, but only because there was no more seat available in economy class. Once KLM assigned me the last available seat, thus in a packed economy class. But I was only a platinum elite customer, not a crew member’s relative of friend….

Posted by Vincent van Brakel, on Wednesday, 27 May 2009 at 22:39

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Last Updated ( Monday, 29 June 2009 16:48 )
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Traveling to the USA again more difficult

Effective January 12, 2009, all Visa Waiver Program (VWP) travelers to the USA will be required to obtain a travel authorization via the Electronic System for Travel Authorization (ESTA) prior to their departure.

Otherwise they will be denied boarding their plane to the USA.

Citizens or nationals of the following countries are eligible to travel to the USA under the VWP:
esta
Comments

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Below is the English translation of a question Jan submitted to the Dutch web site:

Those making use of the visa waiver program need to apply for travel authorization. Just to be sure…I have an indefinite visa for the USA. Do I need to apply for authorization prior to my travel?

Airline Passenger Guru’s answer:

Thank you for your question. The visa waiver program does not apply to you if you have a visa. Thus, you do not need to apply for travel authorization through ESTA.
[i][/i]

Posted by Jan, on Wednesday, 27 May 2009 at 22:33

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Last Updated ( Monday, 29 June 2009 17:04 )
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Bizarre plane accidents

A British pilot observed that the engine of his World War II-era Tiger Moth stalled just after takeoff southwest of London. Therefore, he made an emergency landing.

However, when he was about to touch down in a field a cow wandered into his way. Watch the cow being knocked to the ground and watch other (near) accidents.

lufthansa hamburg
Last Updated ( Thursday, 02 July 2009 17:37 )
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Malev and Lufthansa care about your bag

A passenger flies to Kiev on Malev Hungarian Airlines, a member of the OneWorld alliance led by Anglo-Saxon airlines: American Airlines, British Airways and Qantas.

On arrival in Kiev, the checked bag’s padlock appears to have been broken open and removed. Fortunately, the bag did not contain any valuable and no item was missing. However, the bag is damaged such that it cannot be locked anymore, not even with a new padlock.

The traveler files a complaint with Malev about the incident to make sure the airline is aware of the occurrence, so that measures may be taken to prevent this kind of incidents in so far as this is possible.

The airline responds promptly and positively by advising the passenger to mail the original bill of the new bag that the traveler has bought to replace the irreparably damaged bag to Malev.

baggage
Last Updated ( Monday, 29 June 2009 17:11 )
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How does Aerosvit communicate with its customers?

A passenger flies Aerosvit Ukrainian Airlines from Kiev’s airport Borispol to Simferopol.
The flight appears to be delayed, but Aerosvit does not provide any information about the delay’s cause and duration.

Eventually, the flight departs two hours late. The service during 2 hours waiting time and 2½ hours flying time is limited to a cup of water.

aerosvit
Last Updated ( Monday, 29 June 2009 17:19 )
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Earthquake

A strong earthquake hit the Chinese province Sichuan on May 12, 2008. At that moment a passenger was in Chengdu, located at 130 kilometers from the epicenter.

When the earth trembles at 2:30 pm, I am in one of the safest places in the whole region: Chengdu airport. I am sitting in a KLM aircraft waiting for clearance for takeoff. Although the quake is very strong, nobody on board the plane is aware of the earthquake.

It is not uncommon if an airplane shakes a bit while it is on the ground.

chengdu map
Last Updated ( Monday, 29 June 2009 17:25 )
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No seat selection on Lufthansa?

I received an email from Lufthansa inviting me to check in online for my flight from Amsterdam to Kiev (via Munich). However, when I clicked on the link for check-in, I could only select a seat on the first flight (Amsterdam-Munich), not on the second flight (Munich-Kiev). The system assigned me automatically a seat that was inconsistent with my own preference. Why am I unable to select a seat on a connecting Lufthansa flight?

Mark van Waveren
 lufthansa plane

Last Updated ( Monday, 29 June 2009 17:29 )
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Liquid rules to be relaxed?

The so-called 3-1-1 rule applies to air travelers’ carry-ons. It means that passengers boarding a plane can carry liquids in 3 ounce bottles packed in a 1 quart-sized, clear, plastic zip-top bag, while only 1 bag per passenger is allowed. Do these strict rules for carry-on baggage make air travel safer?

According to the Transportation Safety Administration (TSA) they do. However, according to explosives expert Schöyer they probably do not. Only few explosives are liquid. 

Glycerol trinitrate is liquid. Less than 3 ounces of glycerol trinitrate would be sufficient to bring down an airplane, illustrating the (in)significance of the current rules.

 liquids
Last Updated ( Monday, 29 June 2009 17:35 )
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